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Congratulations! Your certificate can be redeemed easily at any supermarket. Select the turkey you want and present your gift certificate at the checkout stand. If the store does not have Norbest turkeys in stock, we will accept redemption of the certificate on any brand. If you or the store manager have any questions, please contact us at 801-569-2381.
Following are some questions frequently asked by recipients of our gift certificates. If your question is not answered here please email or telephone us.
Where can I redeem my certificate?
At virtually any supermarket. Ask for the Norbest brand, but if it is not available you can redeem your certificate for ANY brand.
Select the turkey you want, take it to the checkout stand, and present your certificate to the cashier. It's that simple!
What stores in my area carry Norbest?
During the holiday season we publish an up-to-date listing of stores that may carry Norbest products. Remember, your certificate is good on ANY brand wherever Norbest is unavailable, so it can be redeemed at virtually any supermarket.
What if the supermarket doesn't carry the Norbest brand?
No problem -- Your certificate is good on ANY brand wherever Norbest is not in stock in the store.
What if the store won't accept the certificate?
This is rare, but we can help. Sometimes a new cashier unfamiliar with our certificate may not accept it. If you talk to the store manager he will usually authorize it. But if not, call us immediately -- We'll talk to the store manager and have the situation resolved quickly. (Our phone number is on the back of every certificate.)
What if I want a larger turkey than the certificate is good for?
No problem -- You will just have to pay a modest amount at the cash register out of your own pocket to cover the difference.
Why does the certificate have an expiration date?
We must put expiration dates on our gift certificates to limit our liability and to avoid problems with state unclaimed property laws.
But we try to be very generous with expiration dates. Normally our holiday gift certificates expire the end of the month of Easter, giving you several months and at least two major holidays to redeem your certificate.
Turkey is a wonderful treat for any occasion. And frozen turkeys can be purchased during the holidays when they are on special and held frozen for months. So don't put off using your gift certificate -- Be sure to redeem it before it expires.
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